TWU Student Mailbox
DO I NEED A MAILBOX?
If you want to receive mail on campus, including Amazon and meal kits, a TWU Student mailbox is required. Due to the limited number, mailboxes are only avilable to residents and will be shared with another student.
HOW MUCH DO THEY COST?
The rental fee is $25.00 for the year from May - April. You will receive the $20 key deposit back when you return your key to TW Outfitters. Bring your receipt and the same card used for payment to get your refund.
WHAT HAPPENS IF I LOSE MY KEY?
Replacement keys are $20.00.
WHERE DO I GET MY MAIL?
You can get your letters anytime at Douglas Centre, outside TWUSA. TWU Student Mailboxes are accessible 24/7.
Parcels will be stored at TW Outfitters and available during operating hours. You will receive an email at your mytwu.ca email address with a pickup number and instructions on how to collect it. Mail is sorted the day it is received and processed as quickly as possible but depending on the time it arrives, you may not receive it the same day. You will need to bring your ID and parcel number to for pickup.
CAN SOMEONE GET MY MAIL FOR ME?
You may authorize someone to get your mail for you by giving them both your student ID and parcel pickup numbers.
HOW LONG WILL YOU HOLD MY MAIL?
Parcels are kept for two weeks at TW Outfitters. After that, they will be treated as rejected mail and either disposed of, donated, or returned to sender. Mailboxes are emptied after move out day in May and any remaining mail is returned to sender.
WHAT IS MY ADDRESS ON CAMPUS?
TWU Student mailboxes are not affilliated with Canada Post so you must include TWU in the address or your mail might not be delivered. You must include your box# on all incoming mail, as we do not look up addresses.
Trinity Western University
Student First/Last Name Box#
22500 University Drive
Langley, BC V2Y 1Y1
CANADA (for international mail)